Captcha doesnt work correctly - Forum | JoomShaper
Staff replied Extensions

Captcha doesnt work correctly

Asked by fabrice 3 years ago Last activity 3 years ago

Template : Shaper estate
Helix 2.0.9
Joomla! 3.10.12
PHP Version 8.0.28

Hi,

I'm using the component JSN uniform Pro unlimited v4.1.31 to book bike online https://www.velogascon.fr/index.php/reservation-en-ligne
Everything seems to work well but sometimes (ramdom) when the client send the request, it turns in a loop and the captcha put an error message "Verification expired"
(even if it's expired, we recive the booking mail)

I'm using ReCaptcha version 2.0, my plugin is published with the key site + secret key
I also tried with an invisible reCaptcha but it's the same

Could you help me ?

3 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

fabrice Asked this
3 years ago

It seems to work but in fact it doesnt :
when you book for the firt time it works well but if you want to book again, the captcha expires

and i dont understand why... ='(

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