Easystore Pages Not Displaying Correctly - Question | JoomShaper

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Easystore Pages Not Displaying Correctly

AF

Andrew Fox

EasyStore 5 days ago

hi, I started using Easystore today and I think managed to set it up OK, with several products and payment methods. However, I can only get my website to display single product pages. When I add menu items to display the full product range, or collections, nothing is displayed at all.

I am running the Cassiopeia joomla template, not a Joomshaper template.

Any ideas how I could display all the products on one page?

Here is an example of a single product page:

https://villasfox.com/index.php/selling/architect-certificates/energy-certificate-cee

And here is the page that is supposed to display everything in a "collection" of products:

https://villasfox.com/index.php/selling/architect-certificates/all-certificates

thanks, Andy

PS I am running Joomla 5.4.8

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7 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #233807

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #233665

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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AF
Andrew Fox
Accepted Answer
5 days ago #233675

ok thanks, here you are

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #233708

I have tested your site,. It's seems there is some issues inside. Please create a proper backup and share the backup file with me via Google Drive, ensuring that I have access to it.

I have already taken a backup, but it seems that the backup file is corrupted or incomplete.

Thanks!

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AF
Andrew Fox
Accepted Answer
5 days ago #233717

hi, here´s a link to a backup I just took:

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #233800

Please check your Collection page now. It was not properly configured previously.

Please check it now using the following screenshots:

https://prnt.sc/U77ruMA2k0sw

https://prnt.sc/vNKwVLBuNHVj

Thanks.

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AF
Andrew Fox
Accepted Answer
4 days ago #233804

That´s great, many thanks for all your help - it is greatly appreciated!! Andy

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