Captcha Doesnt Work Correctly - Question | JoomShaper

Captcha Doesnt Work Correctly

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fabrice

Extension 9 months ago

Template : Shaper estate Helix 2.0.9 Joomla! 3.10.12 PHP Version 8.0.28

Hi,

I'm using the component JSN uniform Pro unlimited v4.1.31 to book bike online https://www.velogascon.fr/index.php/reservation-en-ligne Everything seems to work well but sometimes (ramdom) when the client send the request, it turns in a loop and the captcha put an error message "Verification expired" (even if it's expired, we recive the booking mail)

I'm using ReCaptcha version 2.0, my plugin is published with the key site + secret key I also tried with an invisible reCaptcha but it's the same

Could you help me ?

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #125462

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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fabrice
Accepted Answer
8 months ago #125797

Hi,

I just put an admin access in the hidden content. Can you see it ?

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #125938
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fabrice
Accepted Answer
8 months ago #126214

It seems to work but in fact it doesnt : when you book for the firt time it works well but if you want to book again, the captcha expires

and i dont understand why... ='(

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #126275
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