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Missing field in database: Joomla\CMS\Table\Extension extension_id.

Asked by Deleted user 2 years ago Last activity 2 years ago

Dear support,

I have just installed the "BARBER" QS package. Right away I came across this problems:

I can't check for upgrades for extensions (it says unknown extensions)
I can't upgrade Joomla (4.0.3 is the current verison)
I am receiving error messages such as:

Missing field in database: Joomla\CMS\Table\Extension   extension_id.

I can't add my license key to SP Page Builder ( it says: Could not save data. Error: %s )
5. I can't edit the site at all

I have seen this problem a year ago with an other QS package where I had a developer to help me out, however I do not have access to anyone right now who would be able to fix that problem for me this week or the next.

Could you please support me here?
I have checked many sites saying many things, however I honestly have no idea what to do.

Looking forward to your help!
Best,
Adam

Accepted answer

Marked as the solution

Toufiq Senior Staff

2 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please check now and watch the video.

-Thanks

2 more replies

Deleted user Asked this

2 years ago

Hi Toufiq, thank you for your amaizing support and video content. I've saved it for further use if this comes up, now I understand the process 100%!

Now I am able to edit and setup the website!

Thank you so much again! :))

Best,
Adam

Toufiq Senior Staff

2 years ago · edited

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)