Background Color in Feature Box and Empty Space - Forum | JoomShaper
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Background Color in Feature Box and Empty Space

Asked by Johannes Nienhaus 5 years ago Last activity 5 years ago

Hello,
i aks the Support Team this question a month ago, but they cant fix the problem yet:

After updating to version SP Builder lite 3.7.7, the background color set in the feature box is no longer displayed. It always remains empty. It is displayed in the frontend editor but not on the finished page.

I had cleared Joomla and SP Builder cache but it still wont work.
Any ideas?

Thanks
Johannes

Accepted answer

Marked as the solution
Al Mamun Staff

Hi,

Please install this version of page builder. It will fix on your live site. Please let me know the update.

Thanks,
Mamun

13 more replies

Al Mamun Staff

Hi,

Can you please share your website login details using "Hidden Content" section. Also pager URL where you used feature box.

Thanks,
Mamun

Johannes Nienhaus Asked this

Hi Mamun,
thank you for the fast answer!
Im using SP Page Bulider lite 3.7.8 with Helix Ultimate and Joomla! 3.9.23.
Im an Beginner so where can i find the "Hidden Content" in Backend ord SP Page Builder?

URL of my site is: https://pluspunkt-greven.de

Johannes

Al Mamun Staff

Hi,

Thanks, I need to check in the backend so please share your website login details with me using "Hidden Content" section including adminstrator URL.

Thanks,
Mamun

Al Mamun Staff

Hi,

I have saw that, I am not permitted to install any extension. In that case can you please install a extension for me I need to access files to check addons. Here is the extension link

Thanks,

Mamun

Johannes Nienhaus Asked this

Hi Mamun,
i have installed the extension now.

Thanks a lot
Johannes

Johannes Nienhaus Asked this

Hi Mamun,
Do you have News for me on this issue?

Thanks a lot
Johannes

Al Mamun Staff

Hi,

Please make super user. I can't do anything without permission. Here what is happening.

Thanks,
Mamun

Johannes Nienhaus Asked this

Okay, Mamun,
You are now Superuser

Thanks
Johannes

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