Background Color In Feature Box And Empty Space - Question | JoomShaper

Background Color In Feature Box And Empty Space

JN

Johannes Nienhaus

SP Page Builder 3 years ago

Hello, i aks the Support Team this question a month ago, but they cant fix the problem yet:

After updating to version SP Builder lite 3.7.7, the background color set in the feature box is no longer displayed. It always remains empty. It is displayed in the frontend editor but not on the finished page.

I had cleared Joomla and SP Builder cache but it still wont work. Any ideas?

Thanks Johannes

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14 Answers
Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #3182

Hi,

Please install this version of page builder. It will fix on your live site. Please let me know the update.

Thanks, Mamun

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Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #972

Hi,

Can you please share your website login details using "Hidden Content" section. Also pager URL where you used feature box.

Thanks, Mamun

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #975

Hi Mamun, thank you for the fast answer! Im using SP Page Bulider lite 3.7.8 with Helix Ultimate and Joomla! 3.9.23. Im an Beginner so where can i find the "Hidden Content" in Backend ord SP Page Builder?

URL of my site is: https://pluspunkt-greven.de

Johannes

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #976
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Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #1060

Hi,

Thanks, I need to check in the backend so please share your website login details with me using "Hidden Content" section including adminstrator URL.

Thanks, Mamun

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #1086

Hi Mamun,

see the login details in Hidden Content. Its a Joomla Test-Installtion with same issue. See Menue "Kontakt + Infos": https://pluspunkt.fernmeldenetz.de/index.php/kontakt-infos

Greetings Johannes

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Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #1091

Hi,

I have saw that, I am not permitted to install any extension. In that case can you please install a extension for me I need to access files to check addons. Here is the extension link

Thanks,

Mamun

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #1140

Hi Mamun, i have installed the extension now.

Thanks a lot Johannes

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #2356

Hi Mamun, Do you have News for me on this issue?

Thanks a lot Johannes

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Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #2550

Hi,

Please make super user. I can't do anything without permission. Here what is happening.

Thanks, Mamun

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #2562

Okay, Mamun, You are now Superuser

Thanks Johannes

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Al Mamun
Al Mamun
Accepted Answer
Support Agent 3 years ago #2567

Hi,

Please check your website. Hope your issue is fixed. Please accept the answer to close the forum thread.

Thanks, Mamun

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #2612

Hi Mamun,

thank you very much - you have fixed the problem!

Thank you for your patience. Greetings Johannes

Can you please take a look at the Hidden content?

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JN
Johannes Nienhaus
Accepted Answer
3 years ago #3213

Hi Mamun, Thanks, it works fine now! Great work!

I wish you a nice day!

Sincerly Johannes

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