Solved SP Page Builder

SP page builder pro only works in debug mode

Asked by Henrik Grankvist 2 years ago Last activity 6 months ago

Hello!

I recently installed a Joomla site and successfully used the SP page builder pro to build the site. However when I was about to go live with the site I noticed that I am only able to access the SP page tools if I have the system debug mode enabled in Joomla.

I really don't want to have that enabled for the production site. I tried clearing caches and what not but can't seem to be able to figure out why this happens.

To reproduce, try to open any of (Pages, Media Manager, EasyStore or Settings) from the SP Page Builder Pro section under the components menu.

All works fine, as it seems if I enable debug mode on system level.

Accepted answer

Marked as the solution

Ofi Khan Staff

2 years ago

Your issue has been fixed. Please check your site.

Henrik Grankvist Asked this

2 years ago

Hello!

The issue seems to be fixed, but what was the issue? As I would want to fix it on my local installation as well.

Ofi Khan Staff

2 years ago

It was an issue with the database probably. Please take the backup and use it on your localhost.

10 more replies

Ofi Khan Staff

2 years ago

Hello Henrik Grankvist

Apology for the inconvenience. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

Best regards

Henrik Grankvist Asked this

2 years ago

Hello!

Sorry for taking some time fixing the backup.

I just tried this one and it has the problem I described above, meaning that the sp page builder backend things don't work unless I put the site into debug mode. Debug is off in the backup.

Kind regards

Ofi Khan Staff

2 years ago

The backup is in JPA format. Please go to Akeeba Backup configuration and change file type to ZIP. Then take the backup again and share the ZIP file.

Henrik Grankvist Asked this

2 years ago

Ah, I'll link the zip file instead here.

Ofi Khan Staff

2 years ago

The developer team is working on your site. They will check and update you.

daikaijin

2 years ago

I'm having this same issue. can you elaborate on what the fix is/was?

Ofi Khan Staff

2 years ago

Hello daikaijin

Please install the latest SP Page Builder versiona and check your issue. If not solved, then post a new question regarding your issue. We will check and help you.

Best regards

daikaijin

2 years ago

My issue was related to gzip. For anyone else that may experience this.

Ofi Khan Staff

2 years ago

Thanks for your feedback. It will help the community.

Henrik Grankvist Asked this

6 months ago

Hello again!

This issue has now started again. I had version 4.4 of Joomla and 4 of Joomshaper. I have upgraded the entire site to the lateest versions of both Joomla and Joomshaper Sp Pagebuilder.

However I still get the error, the difference now is that the page builder does not even work in debug mode.

Ofi Khan Staff

6 months ago

SP Page Builder is not working because of this extension: System - miniOrange Media Restriction

https://prnt.sc/6iH9rsSj2QCr

I have turned it off. Now, it works fine.