Order summery not showed in confirmation emails - Forum | JoomShaper
Solved EasyStore

Order summery not showed in confirmation emails

Asked by swemmel 2 years ago Last activity 2 years ago

In the confirmation emails the tag {order_summary} is shown instead of the ordered/paid products.

Kind regards,
Peter

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

We understand and working with the highest priority. The release will be soon. I am trying to get you the fix quick.

2 more replies

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Ofi Khan Staff
2 years ago

Hello swemmel

Please update to the latest EasyStore version and then check your issue. Also, if possible, then share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Ofi Khan Staff
2 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

swemmel Asked this
2 years ago

See hidden content

Ofi Khan Staff
2 years ago

I have shared your access to the development team for checking.

swemmel Asked this
2 years ago

Until now nobody of Joomshaper logged in to investigate the problem. :(

Davelia
2 years ago

Hi Ofi,
I am having the same problem. The "{order_summary}" statement does not work in either the customer email or the store administration email.
Best regards

Ofi Khan Staff
2 years ago

Hello guys,

The team is working on it. It will be fixed in the next release.

Best regards

swemmel Asked this
2 years ago

In the next release??? This should be solved in a quick zero-day bug-fix release. We cannot sent customers emails with {order_summary} in it.

Kind regards,
Peter

Ofi Khan Staff
2 years ago

I have got a build from the development team. Please check it on your site. Your {{order_summery}} issue will be fixed.

swemmel Asked this
2 years ago · edited

Still the same problem with this version.

Are you people really testing your stuff??????

Ofi Khan Staff
2 years ago

Yes, we had tested before pushing it to you. I have again asked the team to test it. Please allow us some time.

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