Order Summery Not Showed In Confirmation Emails - Question | JoomShaper

Order Summery Not Showed In Confirmation Emails

swemmel

swemmel

EasyStore 3 months ago

In the confirmation emails the tag {order_summary} is shown instead of the ordered/paid products.

Kind regards, Peter

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13 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #149169

Hello swemmel

Please update to the latest EasyStore version and then check your issue. Also, if possible, then share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #150013

We understand and working with the highest priority. The release will be soon. I am trying to get you the fix quick.

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swemmel
swemmel
Accepted Answer
2 months ago #149177

I updated to newest version and what you see in the email you can see in the screenshot.

https://prnt.sc/aBdKFConNHL_

Peter

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #149238

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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swemmel
swemmel
Accepted Answer
2 months ago #149277

See hidden content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #149346

I have shared your access to the development team for checking.

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swemmel
swemmel
Accepted Answer
2 months ago #149697

Until now nobody of Joomshaper logged in to investigate the problem. :(

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Davelia
Davelia
Accepted Answer
2 months ago #149701

Hi Ofi, I am having the same problem. The "{order_summary}" statement does not work in either the customer email or the store administration email. Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #150007

Hello guys,

The team is working on it. It will be fixed in the next release.

Best regards

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swemmel
swemmel
Accepted Answer
2 months ago #150010

In the next release??? This should be solved in a quick zero-day bug-fix release. We cannot sent customers emails with {order_summary} in it.

Kind regards, Peter

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #150079

I have got a build from the development team. Please check it on your site. Your {{order_summery}} issue will be fixed.

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swemmel
swemmel
Accepted Answer
2 months ago #150320

Still the same problem with this version.

Are you people really testing your stuff??????

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #150553

Yes, we had tested before pushing it to you. I have again asked the team to test it. Please allow us some time.

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