EasyStore - The server returned a 500 error - Forum | JoomShaper
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EasyStore - The server returned a 500 error

Asked by Jamie Marschke 2 years ago Last activity 2 years ago

Hi,

I get the following error on a web site I am building.

https://aromancesoaps.com.au/

I am using the latest Joomla () and running PHP version 8.1. Any help would be appreciated.

Regards
Jamie.

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

Hello Jamie Michael Marschke

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

6 more replies

Oldest first Newest first Most helpful
Jamie Marschke Asked this
2 years ago

Thanks Ofi,

Details in the hidden box.

Jamie Marschke Asked this
2 years ago

Thanks Ofi,

Ofi Khan Staff
2 years ago

You are welcome 😊

Helix plugin was missing from your site. I have installed the plugin. Please check your site now.

Jamie Marschke Asked this
2 years ago

Thanks you for your assistance Ofi. All good now.

Jamie Marschke Asked this
2 years ago

Hi Ofi,

Which template do I use? allura - Default or shaper_helixulimate - Default?

And how do I get the full allura tmeplate to load ?

Thanks

Ofi Khan Staff
2 years ago

You are welcome 😊

You can use allura - default. Then Allura template will load.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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