Easystore : Cant Create Coollection ( Error 500) - Question | JoomShaper
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Easystore : Cant Create Coollection ( Error 500)

TD

TOCHTERMANN DAMIEN

EasyStore 2 months ago

Hi, when i try to create a collection, i get a 500 error message. Please fix that. Thanks

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7 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #208919

Issues comes from old version of paddle payment plugin, I just upgraded them and your issues is resolved now.

Thanks

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TD
TOCHTERMANN DAMIEN
Accepted Answer
2 months ago #208963

ok, strange because i absolutely dont use it 😆

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #208971

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #208768

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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TD
TOCHTERMANN DAMIEN
Accepted Answer
2 months ago #208842

Hi, sorry or late reply. i was overbooked. Find credeintials and links here attached

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Luca
Luca
Accepted Answer
1 month ago #211846

HY, i've the same problem on my test site... how to download updated plugin or solve ???

Luke

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #211915

Go to your EasyStore settings -> payments -> in all expired plugin will show here with a option to upgarde.

https://prnt.sc/iG00piF8Xtij

Thanks

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