EasyStore - after installation, I cannot configure the store

SC

Stuart Clark

2 years ago

As daft as it may sound, try clearing all the Joomla cache

WG

Wayne Gurunaden Asked this

2 years ago

I have cleared catch still the same

WG

Wayne Gurunaden Asked this

2 years ago

why is support is so slow?

Paul Frankowski Senior Staff

2 years ago · edited

https://www.joomshaper.com/forum/question/34046

Becuase of Bangladesh Goverment :/

but this could happen in almost any country. The constitution does not guarantee you access to the Internet.

Paul Frankowski Senior Staff

2 years ago

@Wayne

Please share access to website, I will take a look. I am still in EU.

WG

Wayne Gurunaden Asked this

2 years ago

see hidden

WG

Wayne Gurunaden Asked this

2 years ago

any update please?

SC

Stuart Clark

2 years ago

you'll be lucky

Paul Frankowski Senior Staff

2 years ago

I couldn't loggin

Warning!
Username and password do not match or you do not have an account yet.

Please double check, thx.

WG

Wayne Gurunaden Asked this

2 years ago

please see hidden.

Can you please treat this as urgent.

Thanks in advance

Paul Frankowski Senior Staff

2 years ago

Can you:

• set PHP 8.1
• disable mod_security in CPanel for that domain
  and let me know.

I hope tomorrow our developers will be online, because I don't know why you have that error message. Bad timing.

WG

Wayne Gurunaden Asked this

2 years ago

I have update the PHP to 8.1 and still the same issue.

WG

Wayne Gurunaden Asked this

2 years ago

disable mod_security in CPanel for that domain and let me know. DONE

but still same issue

WG

Wayne Gurunaden Asked this

2 years ago

Hello any update for me?