Custom Header based on File - Forum | JoomShaper
Staff replied Helix Framework

Custom Header based on File

Asked by Heiko Weiß 2 years ago Last activity 2 years ago

Hello Support Team,
I would like to define my own header design and have proceeded according to the instructions https://www.joomshaper.com/documentation/helix-framework/custom-header (Custom Header based on File). The folder and the files have been created via FTP. Unfortunately, the new item does not appear in the design selection. Do I have to add a reference in a file here? If so, where? Unfortunately, there is nothing in the documentation.

Best regards
Heiko

6 replies

Oldest first Newest first Most helpful
Rashida Rahman Staff
2 years ago

Hi there!

Thanks for reaching out.

I have just created a custom header following that documentation and it works fine.

Although, customization support is not in our support range, you may give me your admin access and FTP access to check the issue for you?

Best Regards

Heiko Weiß Asked this
2 years ago

Hi Rashida,

thanks ;)
Best regards
Heiko

Heiko Weiß Asked this
2 years ago

Hi Rashida,

i found the problem. Thanks ;)
Best regards
Heiko

Rashida Rahman Staff
2 years ago

Hi Heiko,

Glad that you have found it already. What was the problem, may I know?

Best Regards

Heiko Weiß Asked this
2 years ago

Hello Rashida,

unfortunately I don't know either. A day later, the entry was suddenly there. Probably a cache problem. I then added a language override and everything was fine.
Best regards
Heiko

Rashida Rahman Staff
2 years ago

Hi Heiko,

Thanks for your feedback:)

You may accept the most useful answer in order to close the post.

Have a nice day!

Log in to reply.