E-Mail Spam - Forum | JoomShaper
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E-Mail Spam

Asked by Martin Grunert 2 years ago Last activity 1 year ago

Hi Support-Team,

For the last two days I have been getting spam messages via my contact form - does this have something to do with the latest updates, as the captcha has probably been modified?

Message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

[email protected]
Unrouteable address

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please use invisiable re-captcha or hcaptcha. Then check again & let us know.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Martin Grunert Asked this

Hello Toufiq,

THANK YOU for the quick feedback!!! :) I have deactivated Invinsible Captcha, as this often results in error messages. But it is now active again and I'll let you know in a few days if any more spam comes in.

best regards

Toufiq Senior Staff

Sure! Please keep me updated. Thanks

Martin Grunert Asked this

Hello Toufiq,

I just went to wait a few days before giving feedback.

Invinsible is activated and the spam is done. Thanks for your advice! :)

best regards

Toufiq Senior Staff

Still now spamming in your mail? Please confirm me.

Martin Grunert Asked this

No spam :)

Toufiq Senior Staff

Glad to know that your issue has been solved. Thanks

Martin Grunert Asked this

Hi Toufiq,

I need to open the post again.

The spam is gone, but the contact form no longer works. I get neither a confirmation that a request has been sent nor an email.

Maybe you could test it or look over it.

2 more replies

Martin Grunert Asked this

Now it's getting exciting:

octi-schwimmschule.at - failed - SPPB 5.4.0

octi-design.at - failed - SPPB 5.4.0

dein-sitzball.com - failed - SPPB 5.4.0

allura.octi-design.de - received, but no confirmation in the contact form - SPPB 5.3.8

Toufiq Senior Staff

Joomla test email works on your site? If works, then provide me the Joomla administrator access. Thanks

Toufiq Senior Staff

You need to communicate with your hosting server provider to enable the PHP mail function. Thanks

Martin Grunert Asked this

Provider is informed. :)

Toufiq Senior Staff

Thanks

Martin Grunert Asked this

Just for information: for whatever reason, my provider had deactivated the mail function.

Martin Grunert Asked this

Hi Toufiq,

For your information: I have changed my provider. On one of my pages I still used the integrated captcha from the SPPB. This night alone I received 110 spam requests. I have now activated Invinsible Captcha on this site as well.

Toufiq Senior Staff

Let me know the update.

Martin Grunert Asked this

Hello Toufiq,

after a few days the spam will stop again.

The internal captcha of the SPPB has been replaced by Invinsible reCaptcha.
Your own captcha has lost its function ;)

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