Helix Hide SPAM Check - Question | JoomShaper

Helix Hide SPAM Check

Laurent

Laurent

Helix Framework 7 months ago

Hi,

On website specified in Hidden Content area, SPAM problem is not displayed anymore inside the relevant fied. I have disabled JSpeed cache plugin + Joomla page cache plugin, same issue. I have tested to assign joomla's default template to this page and then works fine. So when helix template is assigned to this page, the problem comes back again.

Could you please check?

Thanks

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3 Answers
Laurent
Laurent
Accepted Answer
7 months ago #186867

It is an override issue, you can forget. thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 7 months ago #186833

Hello Laurent,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. For example, share two images. One with Casseopeia and one with Helix Ultimate to get the differences. Please take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 7 months ago #186954

Thanks for the confirmation.

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