SPSimplePortfolio on Meganic

Ofi Khan Staff

1 year ago

Hello Arno Bück

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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Arno Bück Asked this

1 year ago

Hello Ofi Kahn,

her the used details.

One more question, how i can disable google fonts at helix and install owen fonts aslo how i can bound tehm in my page?

Best regards and thank you

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Arno Bück Asked this

1 year ago

Hi,

sorry it´s in the attachment now.

Ofi Khan Staff

1 year ago

I have checked the issue on your site backup on my localhost and fixed it. Please download the attached backup file and install on your server. It will be fixed.

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Arno Bück Asked this

1 year ago

Hi,

that is an full new installation, that is not solving the problem. It´s delet my complet modifications and content ...

Does it not work wehn i delet spportfolio and re install it?

Ofi Khan Staff

1 year ago

You can keep your database backup and then import the tables after restoring the site backup. This should work normally. I am not sure that uninstall and install will work. Because the issue occured in the database files.

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Arno Bück Asked this

1 year ago

Hm, ok. But the error is an missing data-table like: txfeg_spsimpleportfolio_items.

Can´t you send me an exporteted mysql database .sql file to import that, should it after import work?

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Arno Bück Asked this

1 year ago

And the db item: txfeg_spsimpleportfolio_tags is also not there ...

When i install the restore files by you, the items are not in my db backup, how can it work at least?

Ofi Khan Staff

1 year ago

I have checked your previous backup again. The tables are not present in your database. This is the exact issue. You have to do it from the scratch since the tables are missing.

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Arno Bück Asked this

1 year ago

Ok, is in your backup a database included?