SPSimplePortfolio On Meganic - Question | JoomShaper
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SPSimplePortfolio On Meganic

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Arno Bück

Extension 9 months ago

Hello, SPSimplePortfolio dosen´T work, error: Table 'dbs13649791.txfeg_spsimpleportfolio_items' doesn't exist I try to new install extension but the same error shown agian, what the problem?

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13 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #179691

You have forgotten to attach the website admin URL. Please share it and I will check the matter.

Please follow this documentation to know about disabling Google Fonts and using Custom Fonts.

Helix Ultimate Typography

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #179641

Hello Arno Bück

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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Arno Bück
Accepted Answer
9 months ago #179648

Hello Ofi Kahn,

her the used details.

One more question, how i can disable google fonts at helix and install owen fonts aslo how i can bound tehm in my page?

Best regards and thank you

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Arno Bück
Accepted Answer
9 months ago #179692

Hi,

sorry it´s in the attachment now.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #179712

I have checked the issue on your site backup on my localhost and fixed it. Please download the attached backup file and install on your server. It will be fixed.

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Arno Bück
Accepted Answer
9 months ago #179727

Hi,

that is an full new installation, that is not solving the problem. It´s delet my complet modifications and content ...

Does it not work wehn i delet spportfolio and re install it?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #179802

You can keep your database backup and then import the tables after restoring the site backup. This should work normally. I am not sure that uninstall and install will work. Because the issue occured in the database files.

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Arno Bück
Accepted Answer
9 months ago #179982

Hm, ok. But the error is an missing data-table like: txfeg_spsimpleportfolio_items.

Can´t you send me an exporteted mysql database .sql file to import that, should it after import work?

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Arno Bück
Accepted Answer
9 months ago #179984

And the db item: txfeg_spsimpleportfolio_tags is also not there ...

When i install the restore files by you, the items are not in my db backup, how can it work at least?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #180058

I have checked your previous backup again. The tables are not present in your database. This is the exact issue. You have to do it from the scratch since the tables are missing.

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Arno Bück
Accepted Answer
9 months ago #180092

Ok, is in your backup a database included?

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Arno Bück
Accepted Answer
9 months ago #180098

Hi, i delet the SP extension and reinstall it. It works now, problem be solved ;-)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #180198

Yes, this is the solution. Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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