Hello,
how can i reset order reference after a test period ? i checked that the shop worked fine but for accounting reason i need to reset it. thanks
Staff replied
EasyStore
Easystore Order number reset
5 replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us and sorry for your issue. To reset an EasyStore order number in JoomShaper, you cannot directly change the order number as it is automatically generated by the system; however, you can effectively "reset" an order by deleting the existing order and creating a new one with the desired products and customer details, which will result in a new, unique order number being assigned.
For more help you can follow this documentation below:
-Regards.
TOCHTERMANN DAMIEN Asked this
if we suppose that 4 orders were created and i delete them... next order number will be 5 and i need number 1 again
Mehtaz Afsana Borsha Staff
Hi
I have checked your issue. By default there is no option to do that. I will add it in our request list and inform our DEV team about it.
TOCHTERMANN DAMIEN Asked this
can any of your dev make modification of database to restart reference from zero ? it is legal obligation.
Mehtaz Afsana Borsha Staff
I will inform our DEV team about it so that they can give me a feedback ASAP.
Thanks.
TOCHTERMANN DAMIEN Asked this
Hi, do you have some news on that point ? This is an obligation in France to restart, year after year Invoice number.
Mehtaz Afsana Borsha Staff
Sorry, right now we don't have any plan for this function.
Mehtaz Afsana Borsha Staff
Hi
Is this solved now? If yes, you can then close this post by accepting the answer.
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