Hi

Thanks for contacting us and sorry for your issue. To reset an EasyStore order number in JoomShaper, you cannot directly change the order number as it is automatically generated by the system; however, you can effectively "reset" an order by deleting the existing order and creating a new one with the desired products and customer details, which will result in a new, unique order number being assigned.

For more help you can follow this documentation below:

https://www.joomshaper.com/documentation/easystore/managing-orders#:~:text=If%20you%20wish%20to%20make,to%20the%20order%20editing%20interface.

-Regards.

if we suppose that 4 orders were created and i delete them... next order number will be 5 and i need number 1 again

Hi

I have checked your issue. By default there is no option to do that. I will add it in our request list and inform our DEV team about it.

can any of your dev make modification of database to restart reference from zero ? it is legal obligation.

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.