easystore - not able to save settings in PageBuider/Storefront within Product List - Forum | JoomShaper
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easystore - not able to save settings in PageBuider/Storefront within Product List

Asked by Gregor König 1 year ago Last activity 1 year ago

Hi,

I have the current version of everything. Joomla, PageBuilder, EasyStore.
I'm currently trying to configure my shop, but I can't adjust the product list within the storefront.
Everything can be dragged in, but the border of the current element in the ProductList don't remain green when I click on edit.

It works everywhere else in the PageBulder system, only these Items are not saveble.

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

6 more replies

Gregor König Asked this

here you go.

Toufiq Senior Staff

I have checked this page and no problem found.

Gregor König Asked this

but it is not possible to set for examople the title to H3
or to change any settings of price.
If you save it, it seems to be fine, but if you click again on the item, it is not saved.

Toufiq Senior Staff

Please check now. Thanks

Gregor König Asked this

now I see, you changed it to H3.
If I try to change and save it, the system tells me, it is saved, but it is not.
I also tryied another Browser now. Firefox instead of safari. Same result.
The wired thing is, on any other item it saves.

Maybe this info helps to find the issue:
If I click on the edit button on "item" - the row of the element dows not stay bordered in greeen.

If I do this with other elements in PageBuilder it does.

I hope you can help me.

Toufiq Senior Staff

now I see, you changed it to H3. If I try to change and save it, the system tells me, it is saved, but it is not.

Please clean your browser and Joomla cache

Maybe this info helps to find the issue: If I click on the edit button on "item" - the row of the element dows not stay bordered in greeen.

We will fix it next update.

Gregor König Asked this

I cleaned the joomla cache and browser cache.
Same result.

So I wait for the next update.

thanks a lot!

Toufiq Senior Staff

I will check again and share with you screencast video. Please unblock the user account.

Login denied! Your account has either been blocked or you have not activated it yet.

Gregor König Asked this

The user is active again.
Now I tried to edit it in frontend editor. There I can save all the items.
Only in Backend it is not working.

Toufiq Senior Staff

Can i check your site on my local server? If yes, Please allow me one more day.

Gregor König Asked this

of course - I'll leave the access for you until tomorrow evening.

Toufiq Senior Staff

Thank you.

Toufiq Senior Staff

You can remove password and access. Thanks

Gregor König Asked this

You are very welcome!

Toufiq Senior Staff

We just released a new update. Please check & let us know. Thanks

Gregor König Asked this

Hi have updated Page Builder to the new Version of 5.5.2.
Now I can save the settings of the items in Productlist in Storefront.
I noticed that the line of the selected item doesn't remain marked green, but the function is there.

Thanks a lot!!!

Toufiq Senior Staff

It will fix it next update. Thanks

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