Issue With Product Variants In EasyStore - Main Image On Storefront - Question | JoomShaper
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Issue With Product Variants In EasyStore - Main Image On Storefront

AF

Alexander Frenkel

EasyStore 8 months ago

Dear JoomShaper Support Team,

I am currently using EasyStore and have encountered an issue with product variants. Each variant in my product setup has its own image, which is working as expected on the individual product pages. However, on the storefront, the system always displays the image of the first variant as the main product image.

In the product configuration, I have already selected a specific main image to represent the product on the storefront. Unfortunately, this setting does not seem to work, as the storefront still defaults to the image of the first variant.

What I would like is to have the selected main image, which showcases all four product variants together, displayed on the storefront. Is there a way to resolve this issue or a workaround you can suggest?

I would appreciate your guidance on how to achieve this or any potential updates that might address the problem.

Thank you for your support.

Best regards, Alexander

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #196608

Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #181913

Hello Alexander Frenkel,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

There are no options for this now. I will talk to the developer team about the issue and will share a fix with you.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #187653

Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

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AF
Alexander Frenkel
Accepted Answer
6 months ago #187684

Hello Ofi Khan,

thank you for your feedback and for forwarding this issue to your developer team. Since there is no solution yet, I don’t think it makes sense to mark this as resolved for now.

I will wait for an update from you or the developer team and would appreciate it if you could keep me informed once there is any progress or a fix available.

Thanks again for your support!

Best regards, Alexander

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #187791

Sorry, I missed out to inform you. The fix is available with the latest 1.4.6 version. Download it from here:

EasyStore Download

and install on your site. Then you will be able to set a product image for shop page and keep the variants images separate.

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AF
Alexander Frenkel
Accepted Answer
3 months ago #196615

Thank you, this can be closed. Best regards, Alexander

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #196625

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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