YET ANOTHER EasyStore Issue: Product Image BROKEN In Order View Page
Stuart Clark
See screenshot: https://prnt.sc/BweWRDDoQ8QJ
Product image is NOT DISPLAYING in customer's ORDER DETAILS page
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Stuart Clark
Accepted AnswerThe issue (once again) is related to IMAGE URLs. In this case, the URL attempting to be loaded is: <img class="easystore-product-thumbnail" src="/\images\easystore\product-58\bagoff....
THIS ISSUE HAS ALREADY BEEN FIXED IN THE PRODUCT DISPLAY, BUT YOU'VE NOT UPDATED WHICHEVER FILE DISPLAYS THE IMAGE HERE
See https://www.joomshaper.com/forum/question/33358
THIS WILL NOT (NOT) BE "FIXED" BY HARDCODING URLs. PLEASE UPDATE THE CORRECT FILES AND SUPPLY SO I CAN REPLACE ON MY SITE
Stuart Clark
Accepted Answer???
Toufiq
Accepted AnswerI have checked & no problem found.
Stuart Clark
Accepted Answer@Toufiq
One of your colleagues has clearly fixed it on my site without bothering to tell anyone; and also without me giving them the admin details!
CHECK WHAT YOUR STAFF ARE DOING
Stuart Clark
Accepted AnswerNO - NOT GOOD!
Once again your staff are SHARING CUSTOMER LOGON DETAILS!
Stuart Clark
Accepted AnswerWhat don't you understand??? This thread doesn't include the login details for my site, yet SOMEONE logged on to my site to fix the BUG.
Now - HOW DID THEY GET THOSE DETAILS???
Toufiq
Accepted AnswerI don't know who logged in your site. If you have any doubt, please change login credential.
Toufiq
Accepted AnswerYou didn't share your login credentials with me in this post & you should share your previous forum post URL. I will ask our team. Thanks
Stuart Clark
Accepted AnswerStop lying to me!
YOU YOURSLEF have admitted to looking up my other questions and then using the credentials from one of those questions.
IT IS TIME JOOMSHAPER STARTED TO TELL THE TRUTH AND TAKE RESPONSIBILITY FOR THEIR ACTIONS
Toufiq
Accepted AnswerI didn't lying. I said you didn't shared login crdential in this post (https://prnt.sc/gabyIHL-LqP3). Even i didn't login your site. One of our teammate (Ofi Khan) login your site to solve one of issue. Without any notice login your site, Please accept my apologies. I have informed our team to do not login any website without permission.
Ofi Khan
Accepted AnswerHello Stuart Clark
Apology for inconvenience. Yesterday, I solved one of your issues by taking credentials from this post without informing you. I tried to help you faster. There are no other reasons to log in to your administrator.
There is no privacy concern. The credentials are viewable only by our support members. No other person can view it. You have the authority to deactivate the account or change the password anytime. The access will be invalid then.
Best regards
Stuart Clark
Accepted AnswerSo you LIED!
Now, forget this and concentrate on something important such as the SECURITY HOLE which needs fixing IMMEDIATELY!
Stuart Clark
Accepted AnswerDo none of you READ the forums???