Easystore Product Search Filter Issue - Question | JoomShaper

Easystore Product Search Filter Issue

BP

Bruce Paine

EasyStore 2 days ago

Hi Joomshaper Support Team

The following problem arose while I was using the Product search filter to check for a possible duplicate product name.

When filter option 'All' is chosen, the following message appears:

"An error has occurred. 0 Call to a member function setName() on null "

After that the product list is unavailable until after logging out and back in to Joomla admin.

I have create a screen capture video for your reference.

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 days ago #223114

Hi Bruce,

Thank you for bringing this to our attention and for sharing the screen recording — that was very helpful.

We’ve reviewed the issue on our end and were able to identify the root cause. The problem occurs when using the product search filter (especially with the “All” option), which triggers a query condition that isn’t properly initialized. This results in the error you encountered: “Call to a member function setName() on null”.

Our team has already reported this to the development team for further review and resolution. They are currently investigating it, and we expect a fix to be included in an upcoming EasyStore release.

We appreciate your patience in the meantime. If you need a temporary workaround or patch before the official release, feel free to let us know — we’d be happy to assist.

Thanks again for your cooperation.

Best regards,

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BP
Bruce Paine
Accepted Answer
2 days ago #223117

Hi Ziaul,

That's good to know.

Now that I am aware of the issue, I will just avoid selecting 'All'.

But thanks for the offer of help.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 days ago #223121

You are welcome.

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