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Easystore - Not Able To Save Settings In PageBuider/Storefront Within Product List

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Gregor König

EasyStore 8 months ago

Hi,

I have the current version of everything. Joomla, PageBuilder, EasyStore. I'm currently trying to configure my shop, but I can't adjust the product list within the storefront. Everything can be dragged in, but the border of the current element in the ProductList don't remain green when I click on edit.

It works everywhere else in the PageBulder system, only these Items are not saveble.

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18 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183797

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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G
Gregor König
Accepted Answer
8 months ago #183798

here you go.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183800

I have checked this page and no problem found.

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Gregor König
Accepted Answer
8 months ago #183803

but it is not possible to set for examople the title to H3 or to change any settings of price. If you save it, it seems to be fine, but if you click again on the item, it is not saved.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183805

Please check now. Thanks

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G
Gregor König
Accepted Answer
8 months ago #183807

now I see, you changed it to H3. If I try to change and save it, the system tells me, it is saved, but it is not. I also tryied another Browser now. Firefox instead of safari. Same result. The wired thing is, on any other item it saves.

Maybe this info helps to find the issue: If I click on the edit button on "item" - the row of the element dows not stay bordered in greeen.

If I do this with other elements in PageBuilder it does.

I hope you can help me.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183808

now I see, you changed it to H3. If I try to change and save it, the system tells me, it is saved, but it is not.

Please clean your browser and Joomla cache

Maybe this info helps to find the issue: If I click on the edit button on "item" - the row of the element dows not stay bordered in greeen.

We will fix it next update.

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Gregor König
Accepted Answer
8 months ago #183811

I cleaned the joomla cache and browser cache. Same result.

So I wait for the next update.

thanks a lot!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183816

I will check again and share with you screencast video. Please unblock the user account.

Login denied! Your account has either been blocked or you have not activated it yet.

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Gregor König
Accepted Answer
8 months ago #183818

The user is active again. Now I tried to edit it in frontend editor. There I can save all the items. Only in Backend it is not working.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183821

Can i check your site on my local server? If yes, Please allow me one more day.

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Gregor König
Accepted Answer
8 months ago #183825

of course - I'll leave the access for you until tomorrow evening.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183827

Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #183828

You can remove password and access. Thanks

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G
Gregor König
Accepted Answer
8 months ago #183829

You are very welcome!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #184080

We just released a new update. Please check & let us know. Thanks

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Gregor König
Accepted Answer
8 months ago #184085

Hi have updated Page Builder to the new Version of 5.5.2. Now I can save the settings of the items in Productlist in Storefront. I noticed that the line of the selected item doesn't remain marked green, but the function is there.

Thanks a lot!!!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #184086

It will fix it next update. Thanks

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