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Article image not uploading / existing articles show no image in backend

Asked by Jürgen J. Fischer 1 year ago Last activity 1 year ago

Hi the featured image upload in articles did work very fine, but since some days this is not possible.
If I upload an image, nothing happens.
If I open an older article in backend with featured image, it is not shown, and if I save, the image is lost.

If have this problem on three websites since some days,
tested with Microsoft Edge / Firefox
Joomla 5
newest Helix template and plugin
Upload Max Filesize 80M
Post Max Size 80M
Speicherlimit 512M

you can see it here: web4you.de/aktuell

Accepted answer

Marked as the solution
Jürgen J. Fischer Asked this
1 year ago

Hi now upload size is 1024 and it works.
Thank you

3 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
1 year ago

Hello Jürgen J. Fischer,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Currently, I can't visit your site. Please check this and let me know.

https://prnt.sc/Br_EsdfAmMSx

Best regards

Jürgen J. Fischer Asked this
1 year ago

I did an update to php.ini
Site is online, please try again

Do you need access to backend

Ofi Khan Staff
1 year ago

You are welcome 😊

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