Article Image Not Uploading / Existing Articles Show No Image In Backend - Question | JoomShaper

Article Image Not Uploading / Existing Articles Show No Image In Backend

J

Jürgen J. Fischer

Helix Framework 8 months ago

Hi the featured image upload in articles did work very fine, but since some days this is not possible. If I upload an image, nothing happens. If I open an older article in backend with featured image, it is not shown, and if I save, the image is lost.

If have this problem on three websites since some days, tested with Microsoft Edge / Firefox Joomla 5 newest Helix template and plugin Upload Max Filesize 80M Post Max Size 80M Speicherlimit 512M

you can see it here: web4you.de/aktuell

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4 Answers
J
Jürgen J. Fischer
Accepted Answer
8 months ago #184435

Hi now upload size is 1024 and it works. Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #184430

Hello Jürgen J. Fischer,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Currently, I can't visit your site. Please check this and let me know.

prnt.sc/Br_EsdfAmMSx

Best regards

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J
Jürgen J. Fischer
Accepted Answer
8 months ago #184432

I did an update to php.ini Site is online, please try again

Do you need access to backend

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #184480

You are welcome 😊

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