Hello, I have a problem with the functioning of the buttons, which are located under the description in the article creation mode via the frontend. When you click on them, they do not respond. And with the default Cassiopeia template, they work normally. How can you help me?
Solved
Helix Framework
Editor-xtd Buttons not work
Accepted answer
Marked as the solution
Atick Eashrak Shuvo Staff
I'm glad to hear that you were able to resolve the issue. Please mark the issue as solved.
9 more replies
Atick Eashrak Shuvo Staff
Apologies for the inconvenience. To assist you better, could you please share a screen recording of the issue you're encountering? This will help me understand the problem more clearly and provide a more accurate solution.
iig75 Asked this
Yes, here are screenshoot:
https://sns.tugab.bg/images/Screenshot_1.png
Atick Eashrak Shuvo Staff
Hello Stephan,
I apologize for any inconvenience this may have caused. Could you please replace the file located at JRoot/templates/shaper_helixultimate/html/layouts/joomla/editors/buttons/button.php with the attached file in hidden content area ? Before that please take a full site backup.
Please let me know if this resolves the issue.
Best regards
iig75 Asked this
Yes, I put php file in the place you told me, but the problem is same only for attachments button!
Atick Eashrak Shuvo Staff
Hi there!
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
iig75 Asked this
ok
Atick Eashrak Shuvo Staff
Could you please provide your hosting access?
iig75 Asked this
I have not!
Atick Eashrak Shuvo Staff
FTP?
iig75 Asked this
I put this code in index.php on your template nad at now work:
<div class="modal fade" id="exampleModal" tabindex="-1" aria-hidden="true">
<div class="modal-dialog">
<div class="modal-content">
...
</div>
</div>
</div>
iig75 Asked this
Please tell developer to fix that bug.
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