Problem viewing invoice from control panel - Forum | JoomShaper
Solved EasyStore

Problem viewing invoice from control panel

Asked by saak 1 year ago Last activity 1 year ago

When I print the invoice from the control panel, the words get mixed up and I lose some items as shown in the video https://files.fm/u/dy9yzyxy4p unlike printing the invoice from the website from outside

Accepted answer

Marked as the solution
Ofi Khan Staff

Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

2 more replies

Ofi Khan Staff

Hello saak,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

Ofi Khan Staff

I hope you are doing good. I am looking forward to your response. If you can share your site access, then we would investigate the problem further. The fix will be included in the next version.

Thanks for your cooperation.

Log in to reply.