Mobile menu does not open - Forum | JoomShaper
Solved Helix Framework

Mobile menu does not open

Asked by Peter Klinke 1 year ago Last activity 1 year ago

today I saw that the burger menu item does not open the menu anymore on tablet and mobile portrait.

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

I just turn off the Compress Javascript option in the Themplate settings.

Please marked the issue as solved

4 more replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Peter Klinke Asked this

Hi,
of course, you'll find in hidden area.

Atick Eashrak Shuvo Staff

Please check now

Peter Klinke Asked this

Great, thank you very much!!

Would you please tell me what the reason was and what you did?

Sincerely,
Peter

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