Hi, I'm Klaus from Germany.
Just updated to Helix Ultimate 2.1.3.
I'm not shure, if THIS may be the reason why - but I have this corious problem:
My Main Menue seems to be defact in the first menue-level.
I can klick on them (left mouseclick , WIndows) - nothing works.
They should link to a SP-Page-Builder-Site ..
But : when I klick with right mouse, and "open in a new tab or window" - it works!!!
I'm confused- may you help me?
Credits in the hidden content
Download .zip and reinstall Helix Ultimate template it should help.
Yes, the same v2.1.3 - just reinstall with a new (today) file !!!
Hi Klaus.
If we talk about your website and submenu items from "Home" und "Verain" und "Marina" - all works on my Firefox (Windows), I don't have to use any tricks. I see subpages just after 2 seconds.
Claim down, and use different browser (Safari, Firefox Developer, Opera, Chrome) and check again.
I used that update two days ago on my real sites, and menu links worked as worked before.
Look down...
Oh, Paul,
thank you again - I will pay attention and solve this (I thougt, I had, ...)
Hi
Thanks for contacting us and sorry for your issue. It seems ok in my end too. I have created a screencast video for you, You can check it from the hidden content below.
You can clear your Browser cache OR check it from different browser as Paul said.
-Regards.
Hi dear Mehtaz Afsana Borsha and Paul,
first: tkanks !
But - it is strange, indeed:
On my WIn 11 (all Browsers I have (MS Edge, Opara and Chrome, and I just reinstalled Firefox):
On my Linux (Mint, on an older HP-Laptop):
So I made a trick, and made a new Menue-Item (later I deleted it),
i worked (I made a second "Home-2" with link to the same SP-Pagebuilder-Site).
But:
When I moved the lower "Home"-Menue-Entries under the new "Home-2":
It does not work again in the first level.
And I'm so shure, that this was after update to Helix Ultimate 2.1.3...
Edit:
When I write "does not react":
I mean, that this first-menue-level-item does not open the linked SP-Pagebuilder-Site.
Of course the drop-down-menue opens (jus lik your screencast shows), and those lower-menue-levels work fine...
A cursed browser ;)
You can also mark all menu items, and click rebuild button from toolbar.
HTML for link is the same as it was, so this is not a problem. Hard to say...
on my Firefox & Chrome on Windows 10 - is OK
Thanks again, Paul.
This was one of the first things I have done - no effect .
Just tried it again - :-(
Does not work.
The Link from first Menue-Item in the Main Menue does NOT link to the Page (Pagebuilder) I made it to link to.
And if there are other, lower Menue-Items UNDER "Home" or "Verein"... - those are working fine, but even not the first one.
Except if I klick RIGHT Mouse Button and : "Open in another Window oder tab".
THIS works...
And it works (curious!) in Chromium under Linux - but not in Linux-Firefox.
God knows??
Paul,
thank you very much:
> Download .zip and reinstall Helix Ultimate template it should help. Yes, the same v2.1.3 - just reinstall with a new (today) file !!!
***This worked!
Yes, I did that update too, but informed you what to do in case you have more sites.
Thanx again, Paul!
Glad to know that its now solved and thanks Paul for helping him.
