Hi，
After updating Helix Ultimate 2.1.3, the Category Blog, blog list <row row-1 cols-4> will be split into 2 <rows>. When the screen is smaller than 992px, the post layout of my site is 3 columns, so the category blog cannot be arranged consecutively.
Hello faiyun,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Best regards
Hi Ofi,
Admin information is provided inside the hidden content,
Thank you for your help.
Please share your SUPER USER access to investigate the issue.
Okay, it's set up with super user privileges.
Please talk to your hosting provider and fix it.
https://prnt.sc/u6yPlogySLaR
This is a warning for php 8.3, I'll go ahead and disable it and it won't show up.
I'm wondering about Helix Ultimate 2.1.3, where the category blog list is split into 2.
Thanks for the update. Please allow me to edit template files. I need this access to check your issue.
https://prnt.sc/1WaKRGQplVCp
Okay, here's the dome site I copied out, you can debug it any way you want.
Please share the demo site access and link. I think you have forgotten to attach it.
This is the test site I was referring to.
Sorry I could not explain it better to you. Please make this user a Super User. Then I will be able to access the files and check the issue.
https://prnt.sc/fKSZ3BJ0mtYw
Hi Ofi,
Thank you for your patience and help.
It has been set up.
I am getting an error while editing a file:
https://prnt.sc/k7J3A9nul4rU
I have installed Akeeba Backup on the site and taken a backup. I will work on my localhost and update you on the issue.
I have found the issue. You have added this CSS class page-product. You have written some custom CSS for this class. This breaks the layout.
https://prnt.sc/ugfFjeG6Sn0o
That's not the reason.
After removing the custom CSS in the admin panel, these 8 articles are still split into 2 row. When I used Helix Ultimate 2.1.2, these 8 articles were displayed in 1 row. The link is a screenshot comparison.
In this or above viewport, there are no articles shown.
https://prnt.sc/KMhhYwcK7Hlg
Okay, I will talk about this with the developer team.
Hi Ofi,
It seems that we are discussing different topics. The “FDF” menu is the new Demo menu that you created. I will use this as an example.
The links below show a comparison of screenshots from both versions.
I have talked with the developer team. They are working on the issue. Hopefully, it will be fixed on the next update.
thanks Ofi,
Looking forward to the next update.
Hi Ofi,
I've noticed that two updated versions have been released. Unfortunately, the issue persists. I'd like to know if the team plans to address this problem.
Thanks!
Sorry to hear that it is not yet fixed. Please share the issue appearing page link and access again. I will show it to the development team for a quick fix.
It has been shared in the hidden content.
Thanks!
I am getting this error on the page. Can you fix it?
https://prnt.sc/k2sFrvw706g-
The site is now accessible as usual.
I am unable to get your issue. Please explain it again and include screenshots. Also, share your credentials to check the issue.
I've given up.
Three months ago, you replied saying you'd already discussed it with the development team, but now you're reopening it for review. This constant back-and-forth over such a minor issue is truly frustrating.
My apology for the situation. The developer team initially said that they have worked on the layout. But I could not produce the issue on my end. Hence, if you share your issue link, then I can directly show it to them. Then they will find the cause and fix it. Blog layout is working absolutely fine on my end.
