Helix Ultimate 2.1.3,Category Blog List is Split Into 2 . - Question | JoomShaper
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Helix Ultimate 2.1.3,Category Blog List is Split Into 2 .

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faiyun

Helix Framework 3 months ago

Hi,

After updating Helix Ultimate 2.1.3, the Category Blog, blog list <row row-1 cols-4> will be split into 2 <rows>. When the screen is smaller than 992px, the post layout of my site is 3 columns, so the category blog cannot be arranged consecutively.

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20 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198558

Hello faiyun,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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faiyun
Accepted Answer
3 months ago #198639

Hi Ofi,

Admin information is provided inside the hidden content,

Thank you for your help.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198664

Please share your SUPER USER access to investigate the issue.

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faiyun
Accepted Answer
3 months ago #198706

Okay, it's set up with super user privileges.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198904

Please talk to your hosting provider and fix it.

prnt.sc/u6yPlogySLaR

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faiyun
Accepted Answer
3 months ago #198914

This is a warning for php 8.3, I'll go ahead and disable it and it won't show up. I'm wondering about Helix Ultimate 2.1.3, where the category blog list is split into 2.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #198921

Thanks for the update. Please allow me to edit template files. I need this access to check your issue.

prnt.sc/1WaKRGQplVCp

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faiyun
Accepted Answer
3 months ago #198956

Okay, here's the dome site I copied out, you can debug it any way you want.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #199105

Please share the demo site access and link. I think you have forgotten to attach it.

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faiyun
Accepted Answer
3 months ago #199313

This is the test site I was referring to.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #199324

Sorry I could not explain it better to you. Please make this user a Super User. Then I will be able to access the files and check the issue.

prnt.sc/fKSZ3BJ0mtYw

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faiyun
Accepted Answer
3 months ago #199411

Hi Ofi,

Thank you for your patience and help. It has been set up.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #199499

I am getting an error while editing a file:

prnt.sc/k7J3A9nul4rU

I have installed Akeeba Backup on the site and taken a backup. I will work on my localhost and update you on the issue.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #199503

I have found the issue. You have added this CSS class page-product. You have written some custom CSS for this class. This breaks the layout.

prnt.sc/ugfFjeG6Sn0o

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faiyun
Accepted Answer
2 months ago #199531

That's not the reason.

After removing the custom CSS in the admin panel, these 8 articles are still split into 2 row. When I used Helix Ultimate 2.1.2, these 8 articles were displayed in 1 row. The link is a screenshot comparison.

Helix Ultimate 2.1.3

Helix Ultimate 2.1.2

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #199784

In this or above viewport, there are no articles shown.

prnt.sc/KMhhYwcK7Hlg

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200279

Okay, I will talk about this with the developer team.

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faiyun
Accepted Answer
2 months ago #200263

Hi Ofi,

It seems that we are discussing different topics. The “FDF” menu is the new Demo menu that you created. I will use this as an example.

The links below show a comparison of screenshots from both versions.

Helix Ultimate 2.1.2

Helix Ultimate 2.1.3

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #200586

I have talked with the developer team. They are working on the issue. Hopefully, it will be fixed on the next update.

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faiyun
Accepted Answer
2 months ago #200782

thanks Ofi, Looking forward to the next update.

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