am stuck, i am not able to save helix ultimate tempalte after joomla upgrade , what is this issue?
Joomla 5.3.3
PHP Version 8.2.27
Staff replied
Helix Framework
Helix Ultimate 2.13 : "Error: undefined" cant save template
4 replies
Rashida Rahman Staff
1 year ago
· edited
Hi there!
Sorry for your experience.
Would you please give me your admin access to check the issue for you?
In the meantime, you may try the following steps:
- Disable ModSecurity on your hosting server.
- Ensure the correct file permissions are set for the template folder.
These actions should help resolve the issue you’re facing.
Best regards,
Paul Frankowski Senior Staff
If you have Akeeba Tools Pro - it may also block Saving process, if settings are too strict.
Rijeesh Asked this
1 year ago
· edited
Hi Paul thanks,
below solutions didn't solved
-
template folder and files permissions are at 755
-
added these lines in .htaccess
<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule> -
am not using Akeeba Tools Pro
could you sugest any other solutions?
when i enabled error reporting to maximum i get below warnings
Deprecated: Creation of dynamic property HelixUltimateFeatureSocial::$position is deprecated in /home/u375800327/domains/......./templates/jb_interrio/features/social.php on line 36
Deprecated: Creation of dynamic property HelixUltimateFeatureSocial::$load_pos is deprecated in /home/u375800327/domains/......./jb_interrio/features/social.php on line 37
Deprecated: Creation of dynamic property HelixUltimateFeatureContact::$position is deprecated in /home/u375800327/domains/......./jb_interrio/features/contact.php on line 36
Deprecated: Creation of dynamic property HelixUltimateFeatureContact::$load_pos is deprecated in /home/u375800327/domains/......./jb_interrio/features/contact.php on line 37
Deprecated: Creation of dynamic property HelixUltimateFeatureLogo::$position is deprecated in /home/u375800327/domains/......./jb_interrio/features/logo.php on line 41
Deprecated: Creation of dynamic property HelixUltimateFeatureLogo::$load_pos is deprecated in /home/u375800327/domains/......./jb_interrio/features/logo.php on line 42
and more like this
Paul Frankowski Senior Staff
1 year ago
· edited
Template jb_interrio does not belongs to JoomShaper, so I have to ask you to contact with Template developer. Here we support only JoomShaper templates. Support Policy 8.8. And our help ends here.
Evidence:
About error messages:
Deprecated: Creation of dynamic property (...) /jb_interrio/features/contact.php , logo.php, social.php.
Is caused by PHP 8 version and older code used by template itself. Probably you set PHP 8.4 or PHP 8.3, that is too new for template version that you have right now. You need a new template version! Maybe consider using one of ours.
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