Page lost / website down - Forum | JoomShaper
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Page lost / website down

Asked by Tarkany 5 years ago Last activity 5 years ago

Hello, my website is down since yesterday. When I go to other pages, they say "Oops, looks like the page is lost."

Before that, one of ours uploaded templates/politicas/css/bootstrap.min.css because of a main menu problem (place). I can't have access to Page Builder.

But now, all my website are down except Home.

https://ibb.co/hMT1Z80
https://ibb.co/z52nLtk

9 replies

Ofi Khan Staff

Hello Tarkany

Please share your FTP access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Tarkany Asked this

yes :

Tarkany Asked this

Any solution :( ?

Ofi Khan Staff

Please share your FTP host, username, password and port (if needed). Then I will be able to check.

Tarkany Asked this
5 years ago · edited

Yes sorry
So it's :

Ofi Khan Staff

Your issue is fixed now. Please check your site.

Tarkany Asked this

It's didn't work for all pages. especially: Membres, Press&Media, Timelines details, FAQ

Tarkany Asked this
5 years ago · edited

I check now and it's working : I put yes to "Add a suffix to URLs"
But, i can't have access on frontend editor SP Page Builder. When i click they ask me an id and password. Or any ID / psswd that I usually used work.

Ofi Khan Staff

You need to log in to check the front end editor.

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