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Bug: Up And Down Voting Systemon The Website is Not Working

BOFHJunior

BOFHJunior

General 1 year ago

The Up and Down Voting System on the Website is not working. I opened https://www.joomshaper.com/documentation/helix-framework/helix3/error-404-page to read the content and then i used the voting buttons on the bottom of this page a few times.

This way i increased up as well as down to 25...

I don't think this is what you want.

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11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #136432

Hi

Thanks for contacting us. Could you please give me a screenvideo of your issue?

-Regards.

0
BOFHJunior
BOFHJunior
Accepted Answer
1 year ago #136835

Sorry but i will not install a screencast program to explain 3 simple steps.

  1. Open https://www.joomshaper.com/documentation/helix-framework/helix3/error-404-page
  2. Scroll down to the bottom of the page
  3. See that the up and down votings are 25

I made this by clicking a frew times on both buttons.

Try yourself and click the buttons a few times. Its possible to vote more than once.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #136951

Ok I will add it in our bug list.

Thank you.

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BOFHJunior
BOFHJunior
Accepted Answer
1 year ago #156460

5 month are now gone and the Bug is still not fixed.

I increased the up and down votings to 50. ;-)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #156477

I have already added them and make it as higher priority. It will be solve soon.

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BOFHJunior
BOFHJunior
Accepted Answer
9 months ago #180344

12 month are now gone and the Bug is still not fixed.

I increased the up and down votings to 100. ;-)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180459

Are you talking about this portion?

https://prnt.sc/Wk2KILNVbgoh

It seems its now voting normally.

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BOFHJunior
BOFHJunior
Accepted Answer
9 months ago #180848

Hi Mehtaz, no its not working. Try to push the Buttons more than once. You can add as many votes as you want. This is not the intended behavior for a voting button.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180852

But its our site issue right? I think it does not effect on your site. So don't worry. Team will fix it when they can.

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BOFHJunior
BOFHJunior
Accepted Answer
9 months ago #180855

Yes its "only" your site but for a professional Page Builder Team with glossy advertising this should not happen. I will Accept your Answer and will not care anymore but 12 month is a word. ;-)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180943

Thanks for your opinions.

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