I Updated My Site To Joomla 4.4.10 SP Builder 5.5.2 And Now I have My Website Down. Please Help Me! - Question | JoomShaper

I Updated My Site To Joomla 4.4.10 SP Builder 5.5.2 And Now I have My Website Down. Please Help Me!

Juan

Juan

SP Page Builder 8 months ago

I updated my site today to Joomla 4.4.11 and next to Helix 2.1.2 and SP Builder PRO 5.5.2 now, I have my website down.

Please Help me guys!

I have this message:

Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

I have Joomla 4.4.11 Template: Edulif - Default SP Builder PRO 5.2.5 THIS IS THE PROBLEM ! Helix 2.1.2

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185148

To assist you better, could you please confirm the PHP version you're currently using?

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Juan
Juan
Accepted Answer
8 months ago #185149

Hello I have Joomla 4.4.11

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Juan
Juan
Accepted Answer
8 months ago #185150

I returned to SP Builder 5.4.4, but now I have a new problem:

Class 'JoomShaper\SPPageBuilder\DynamicContent\Services\CollectionsService' not found

You can see the site here: https://www.m4gc.com/web/

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185151

i ask for the php version, not joomla version.

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Juan
Juan
Accepted Answer
8 months ago #185165

I'm so sorry... I have 7.4

I know, it's a very old version, but my hosting provider only have this version.

Thanks you for your time

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185166

Apolozy for the inconvenience.

The issue you're experiencing with the latest SP Page Builder is due to PHP version compatibility. The latest version requires at least PHP 8.1 to function properly.

You can review the full system requirements in the official documentation for more details.

If you need any further assistance, feel free to reach out.

Best regard

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