Page Lost / Website Down - Question | JoomShaper

Page Lost / Website Down

T

Tarkany

General 2 years ago

Hello, my website is down since yesterday. When I go to other pages, they say "Oops, looks like the page is lost."

Before that, one of ours uploaded templates/politicas/css/bootstrap.min.css because of a main menu problem (place). I can't have access to Page Builder.

But now, all my website are down except Home.

https://ibb.co/hMT1Z80 https://ibb.co/z52nLtk

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #18402

Hello Tarkany

Please share your FTP access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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T
Tarkany
Accepted Answer
2 years ago #18411

yes :

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T
Tarkany
Accepted Answer
2 years ago #18429

Any solution :( ?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #18439

Please share your FTP host, username, password and port (if needed). Then I will be able to check.

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T
Tarkany
Accepted Answer
2 years ago #18460

Yes sorry So it's :

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #18467

Your issue is fixed now. Please check your site.

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T
Tarkany
Accepted Answer
2 years ago #18473

It's didn't work for all pages. especially: Membres, Press&Media, Timelines details, FAQ

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T
Tarkany
Accepted Answer
2 years ago #18476

I check now and it's working : I put yes to "Add a suffix to URLs" But, i can't have access on frontend editor SP Page Builder. When i click they ask me an id and password. Or any ID / psswd that I usually used work.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #18604

You need to log in to check the front end editor.

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