Type (.webp) is not accepted - Forum | JoomShaper
Solved EasyStore

Type (.webp) is not accepted

Asked by digitalconnect 11 months ago Last activity 11 months ago

Got the weirdest thing — EasyStore suddenly stopped accepting .webp images. When I try to upload one, I get this message:

“image.webp type (.webp) is not accepted.”

What’s strange is that in the PageBuilder itself, .webp uploads still work perfectly fine.

Any idea what could be causing this?

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

Please clear Joomla cache, also remove all files in /administrator/cache - folder and should be OK after.

5 more replies

Paul Frankowski Senior Staff

Hi,
indeed, we are trying to solve it. Other user noticed that too.

Please check if you can upload .jpg file.

digitalconnect Asked this

.jpg is also not accepted

Paul Frankowski Senior Staff

as I thought. So the same reason. I hope soon we will solve it

digitalconnect Asked this

Oh my, I hope so too — right now we can’t change images or add any new products with images at all..

digitalconnect Asked this

Just updated the latest release and its working again. thanks a lot!

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