Type (.webp) is Not Accepted - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Type (.webp) is Not Accepted

D

digitalconnect

EasyStore 1 month ago

Got the weirdest thing — EasyStore suddenly stopped accepting .webp images. When I try to upload one, I get this message:

“image.webp type (.webp) is not accepted.”

What’s strange is that in the PageBuilder itself, .webp uploads still work perfectly fine.

Any idea what could be causing this?

0
6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #206851

Please clear Joomla cache, also remove all files in /administrator/cache - folder and should be OK after.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #206668

Hi, indeed, we are trying to solve it. Other user noticed that too.

Please check if you can upload .jpg file.

0
D
digitalconnect
Accepted Answer
1 month ago #206673

.jpg is also not accepted

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #206674

as I thought. So the same reason. I hope soon we will solve it

0
D
digitalconnect
Accepted Answer
1 month ago #206686

Oh my, I hope so too — right now we can’t change images or add any new products with images at all..

0
D
digitalconnect
Accepted Answer
1 month ago #206867

Just updated the latest release and its working again. thanks a lot!

0