Type (.webp) is Not Accepted - Question | JoomShaper
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Type (.webp) is Not Accepted

D

digitalconnect

EasyStore 18 hours ago

Got the weirdest thing — EasyStore suddenly stopped accepting .webp images. When I try to upload one, I get this message:

“image.webp type (.webp) is not accepted.”

What’s strange is that in the PageBuilder itself, .webp uploads still work perfectly fine.

Any idea what could be causing this?

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4 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 17 hours ago #206668

Hi, indeed, we are trying to solve it. Other user noticed that too.

Please check if you can upload .jpg file.

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digitalconnect
Accepted Answer
17 hours ago #206673

.jpg is also not accepted

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 17 hours ago #206674

as I thought. So the same reason. I hope soon we will solve it

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digitalconnect
Accepted Answer
17 hours ago #206686

Oh my, I hope so too — right now we can’t change images or add any new products with images at all..

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