Artilce Scroller element - plugin not working - Forum | JoomShaper
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Artilce Scroller element - plugin not working

Asked by thilo2621 11 months ago Last activity 5 months ago

Hi,
An joomla article with a plugin is not shown properly in the Sp builder Article scroller - the plugin is not processed. Is there an option to activate it?, in a custom joomla module you have to check the "prepare content" option for the plugins to be processed

4 replies

Ofi Khan Staff

Hello thilo2621,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

thilo2621 Asked this

OK - here you go

thilo2621 Asked this

Hello, could you please have a look at this problem - thank you

Ofi Khan Staff

Apology for the delayed response. I have checked the issue. Unfortunately, prepare content options does not work for Articles and Articles Scroller addons. I have shared it with the developer team. It will be fixed in the next release.

thilo2621 Asked this

Great news - thanks. Could you provide an approximate date for the next release?

Ofi Khan Staff

Sorry, no estimated date is available now. You can expect at least 2 weeks.

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

thilo2621 Asked this

Did this change made it to you latest release, I don't think so. Would be nice to get a feedback from you if it is actually done. Thank you

Ofi Khan Staff

Sorry for the delay. I will let you know when I get an update from the developer team.

thilo2621 Asked this

any news for this problem?

Ofi Khan Staff

Sorry, the issue is not yet fixed. I will ask the team to prioritize the issue.

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