Artilce Scroller Element - Plugin Not Working - Question | JoomShaper
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Artilce Scroller Element - Plugin Not Working

T

thilo2621

SP Page Builder 1 month ago

Hi, An joomla article with a plugin is not shown properly in the Sp builder Article scroller - the plugin is not processed. Is there an option to activate it?, in a custom joomla module you have to check the "prepare content" option for the plugins to be processed

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6 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #207351

Hello thilo2621,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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T
thilo2621
Accepted Answer
1 month ago #208867

OK - here you go

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T
thilo2621
Accepted Answer
3 weeks ago #209641

Hello, could you please have a look at this problem - thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #209717

Apology for the delayed response. I have checked the issue. Unfortunately, prepare content options does not work for Articles and Articles Scroller addons. I have shared it with the developer team. It will be fixed in the next release.

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T
thilo2621
Accepted Answer
3 weeks ago #209718

Great news - thanks. Could you provide an approximate date for the next release?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #209726

Sorry, no estimated date is available now. You can expect at least 2 weeks.

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