Artilce Scroller Element - Plugin Not Working - Question | JoomShaper

Artilce Scroller Element - Plugin Not Working

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thilo2621

SP Page Builder 3 months ago

Hi, An joomla article with a plugin is not shown properly in the Sp builder Article scroller - the plugin is not processed. Is there an option to activate it?, in a custom joomla module you have to check the "prepare content" option for the plugins to be processed

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #207351

Hello thilo2621,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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thilo2621
Accepted Answer
2 months ago #208867

OK - here you go

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thilo2621
Accepted Answer
2 months ago #209641

Hello, could you please have a look at this problem - thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #209717

Apology for the delayed response. I have checked the issue. Unfortunately, prepare content options does not work for Articles and Articles Scroller addons. I have shared it with the developer team. It will be fixed in the next release.

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thilo2621
Accepted Answer
2 months ago #209718

Great news - thanks. Could you provide an approximate date for the next release?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #209726

Sorry, no estimated date is available now. You can expect at least 2 weeks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #213274

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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thilo2621
Accepted Answer
1 day ago #215653

Did this change made it to you latest release, I don't think so. Would be nice to get a feedback from you if it is actually done. Thank you

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