Staff replied Templates

After update hikashop: quantity field is empty (instead of the default of 1)

Asked by Rózsa Csaba 5 years ago Last activity 5 years ago

Hello,

1., I would like to ask for help. I downloaded the aspasia template. I updated the hikashop. On the product page the quantity field is empty. Previously, the default was the number 1 in the field. What could be the problem, I have not found a solution so far. I hope you can help me.

http://zs3.zsomboisokucko.hu/index.php/shop/product-listing/term%C3%A9k/31-cowboy-hats-new

2 ., Is the aspasia template expected to be updated soon? After the hikashop update, the css fell apart, all the little things need to be rewritten to make the look correct.

Template: aspasia
Hikashop: HikaShop Business: 4.4.2

10 replies

Ofi Khan Staff

5 years ago

Hello Rózsa Csaba

Yes, it seems like a bug. I have forwarded the issue to developer team. Sorry, I do not have any information about the next update.

Best regards

Rózsa Csaba Asked this

5 years ago

Hello Ofi Khan,

thank you! I look forward to hearing developments.

Best regards

Ofi Khan Staff

5 years ago

You are welcome

Rózsa Csaba Asked this

5 years ago

Hello Ofi,

Do you have any news for me?
Were you able to find the cause of bug, or fix it?

Best Regard

Csaba

Ofi Khan Staff

5 years ago

Unfortunately, it will take time. You can choose another template or fix it by yourself. Apology for this inconvenience.

Rózsa Csaba Asked this

5 years ago

I'll wait, thank you. I would like this template if it is not about months, I hope.

I don't know of another template that works well with the latest hikashop, but if there is one, I'd be happy to look :)

Thank You Ofi

Rózsa Csaba Asked this

5 years ago

Hello Ofi,

When can I expect help? Unfortunately I can't solve the problem, I can't find the source of the error!

Ofi Khan Staff

5 years ago

Sorry, this will not be updated. The template is old and we do not have plans for hikashop.

Rózsa Csaba Asked this

5 years ago

Sorry, but is this the support for joomshaper? I asked for help more than 1 month ago, only one problem to be solved, but there is a dialogue between us and nothing happens. You forwarded the problem to the developers, so why am I not getting help? So how am I supposed to buy anything from you in the future if this is to be expected?

Ofi Khan Staff

5 years ago

My apology for the misunderstanding. I have discussed the issue with the developers. After investigating, we have found that the template is not compatible with the recent version extensions and Joomla versions. Since it was updated a long ago and since then we have not worked with hikashop, it is difficult to provide a minor fix. A lot of work is needed to fix this. It is easier to release a new template with that effort. So, I have provided you the fact rather than false hope. Our recommendation is J2Store for e-commerce.