Users will encounter the following 403 error when logging in for the first time. They need to refresh the page or click on the homepage button below to access the homepage.

Hello shopsoup,

Thank you for reporting this issue. Sorry for the inconvenience you're experiencing with the 403 error.

To help me investigate this further, would you be willing to grant me temporary administrative access to your site? This would allow me to diagnose and resolve the problem directly.

Before providing credentials, I highly recommend creating a full backup of your site to ensure the security of your data.

Looking forward to your response.

Best regards

Hello shopsoup,

Sorry for the inconvenience. I was unable to recreate the issue on my end. Could you please share a screen recording of the problem you're experiencing?

Looking forward to your response.

Best regards