Hallo,
I purchased the new version of PS Page Builder and it is working fine - except the Clients addon doen not.
I deleted browser and Joomla cache but it still does not work.
Could you please help me with this? Thx in advance.
PS: You can see it under: http://b21.net-image.info/index.php/de/contact please scroll down.
The code is displayed not the icon - and in the administration I also don't see all inserted items.
Cheers,
Oliver
Staff replied
General
Addon "Clients" does not work
18 replies
Rashida Rahman Staff
Hi there!
Sorry for the inconvenience.
Would you please give me a screencast showing the issue.
What is not working, actually?
Please give me your site URL, too.
Best Regards
Oliver Buchta Asked this
You can see it under: http://b21.net-image.info/index.php/de/contact please scroll down. The code is displayed not the icon - and in the administration I also don't see all inserted items.
Oliver Buchta Asked this
Hi Rashida,
I could grant you access to my Joomla if it helps? Then you could have a look around.
Cheers,
Oliver
Oliver Buchta Asked this
http://b21.net-image.info/client_addon_just_one_item_not_six.jpg
Here you see the problem in the administration.
Rashida Rahman Staff
Hi Oliver,
I have checked your site and I think your template provider has customised the addon.
Moreover, the addon normally doesn't have the repeatable option.
So, it would be better to ask your template provider first about the issue.
Best Regards
Oliver Buchta Asked this
Ah, ok that is a good hint. I'll check it. Thx!
Rashida Rahman Staff
You are always welcome Oliver:)
Oliver Buchta Asked this
Hi Rashida,
could you recomend a slider which works with my template?
Thank you in advance for your advice.
Cheers,
Oliver
PS: What would it cost if you implement a working client slider?
Rashida Rahman Staff
Hi,
You can test our original client addon of SP Page builder to see if it is good for you or not.
There are some other slider addons as well in the SP Page builder.
However, may I know what the template provider replies, please?
Best Regards
Oliver Buchta Asked this
Hi,
I am using com_sppagebuilder_pro_3.7.10 and installed it again after doing some housekeeping ;-)
Unfortunately it still does not work
The template provider is ThemeExpert. They told me today to use theire Quix page builder free version.
The Quix free would have sufficient elements for my site. I'll try this later and let you know
Cheers,
Oliver
Oliver Buchta Asked this
5 years ago
· edited
Hi,
the advice of ThemeXpert to use their page builder is - sorry but - rediculous. I would have to build the page from the scratch.
Do you have any further idea? Maybe using another client slider which is supported by your page builder?
Cheers,
Oliver
Rashida Rahman Staff
Hi Oliver,
Would you mind giving me your admin access to check and then I will get back to you if I can have a solution.
I wondered about what they(template provider) suggest about the code line below the addon!
Best Regards
Oliver Buchta Asked this
Hi Rashida,
sure
Cheers,
Oliver
Oliver Buchta Asked this
Hi Rashida,
any news from your side?
Cheers,
Oliver
Rashida Rahman Staff
Hi,
I have just checked and found it is working fine.
Is the issue solved already?
Best Regards
Oliver Buchta Asked this
Hi Rashida,
unfortunately it´s not working. You can't change the "Items" => client defninition via page builder/Addon: Client.
Therefore I am not able to change to new client logos or links.
Cheers,
Oliver
Rashida Rahman Staff
Hi,
Oh, there was no code below the addon, so I thought the issue is solved.
I will have a look again.
Thanks
Rashida Rahman Staff
Hi,
I have renamed the overrided addon files in the template folder.
Now you can use the original clients addon in your pages.
Please remake those clients part again, kindly.
Here is a screenshot of your contact page where I have added a section and a original client addon.
Hope this will serve your perpose.
Best Regards
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