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New quit working

Asked by Lowell Yates 9 months ago Last activity 9 months ago

Newedge has been working for several days now. All of a sudden I get a "An error has occurred.0 Class "JRequest" not found" when in the backend. These templates are as unstable a Charlie Manson on crack.

The currently installed Joomla! version is 5.4.1 and PHP 8.3

1 reply

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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