Hi
Im building a site with travelin template.
Test user/client uses a macbook and gets flickers everytime he scrolls up.
User has macbook.
Flicker is like a soft refresh of menuheader.
There is no sticky offset.
There is a preloader.
I use windows and do not have this issue.
Is there like a gesture on mac if you swipe on touchpad the page refreshes?
Maybe you can test here
https://myherotestlab.be/
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Ok, I did
I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?
Looking forward to your response.
Best regards
Ok, I let it check by someone with a mac. Did you change settings, of code? Please let me now for the future...
I'd ike to know the technical answer to this question as we've seen this on client sites.
Thank you for reporting this behavior and for testing it on macOS. The issue was related to the Sticky Header configuration. You had the Sticky Offset set to 0, which behaves normally in most browsers. However, in Safari the page position can go slightly beyond 0 (for example -10) when scrolling upward using trackpad gestures. Because the header has an animation between sticky and non-sticky states, this caused a brief flicker that looked like a soft refresh of the header.
I have now adjusted the offset to a negative value, which aligns the transitions correctly and prevents the flickering in Safari. The issue should be resolved on your client’s MacBook.
If you notice anything else during testing, feel free to let me know.
