Saving basic settings not possible, for example: Copyright - Forum | JoomShaper
Staff replied Helix Framework

Saving basic settings not possible, for example: Copyright

Asked by Gubo Martin 8 months ago Last activity 8 months ago

Hello!

I'm working with Pagebuilder Pro 6.2.2 and the Helix 3.05 framework on a Joomla 54.2 system. I've installed the Flex Multi Purpose template from Aplikko, the latest version updated in December. At the turn of the year, I wanted to adjust the copyright settings on my website. I also wanted to update our store's opening hours. However, when I saved the changes in the administrator area under Site Template Styles in the Flex default template, they weren't saved, and the previously configured changes under the Helix tab are still showing as "Basic"! Other settings under this tab aren't being applied either. What can I do to fix this problem? Unfortunately, I'm not entirely sure if it's a Pagebuilder issue, a problem with the template, or a problem with the Helix framework.

best regards
Uwe (Site-Admin)

4 replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
8 months ago · edited

Hi Uwe,

indeed SPPB is not source of issue this time, but FLEX template (again, and again). And becuase this is NOT our template we cannot support it. Support Policy 8.8.

Paul Frankowski Senior Staff
8 months ago · edited

Extra bonus tip!

Do not use Helix3 and Helix Ultimate plugin on the same website, it may cause "weird" problems. If you decided to use one of them, disable (or uninstall) unused.

Gubo Martin Asked this
8 months ago

Thanks a lot. Your extra bonus tip solved my issue!!!
After disabling the second Helix plugin, saving the data I was changing worked again. Phew...that was a great tip!
Best Regards
Uwe (Website Admin)

Paul Frankowski Senior Staff
8 months ago

Good news after all.
Please mark topic as solved.

Log in to reply.