Saving Basic Settings Not Possible, For Example: Copyright
Gubo Martin
Hello!
I'm working with Pagebuilder Pro 6.2.2 and the Helix 3.05 framework on a Joomla 54.2 system. I've installed the Flex Multi Purpose template from Aplikko, the latest version updated in December. At the turn of the year, I wanted to adjust the copyright settings on my website. I also wanted to update our store's opening hours. However, when I saved the changes in the administrator area under Site Template Styles in the Flex default template, they weren't saved, and the previously configured changes under the Helix tab are still showing as "Basic"! Other settings under this tab aren't being applied either. What can I do to fix this problem? Unfortunately, I'm not entirely sure if it's a Pagebuilder issue, a problem with the template, or a problem with the Helix framework.
best regards Uwe (Site-Admin)
Paul Frankowski
Accepted AnswerHi Uwe,
indeed SPPB is not source of issue this time, but FLEX template (again, and again). And becuase this is NOT our template we cannot support it. Support Policy 8.8.
Paul Frankowski
Accepted AnswerExtra bonus tip!
Do not use Helix3 and Helix Ultimate plugin on the same website, it may cause "weird" problems. If you decided to use one of them, disable (or uninstall) unused.
Gubo Martin
Accepted AnswerThanks a lot. Your extra bonus tip solved my issue!!! After disabling the second Helix plugin, saving the data I was changing worked again. Phew...that was a great tip! Best Regards Uwe (Website Admin)