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Slideshow Not Displaying on Desktop

Asked by Jason VanDusen 7 months ago Last activity 7 months ago

I am working on a site avthomasproduce.com. The slideshow component is not displaying on the initial load for the desktop. The slideshow will show up if I reduce my screen size down. It also displays fine on the mobile site.

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Paul Frankowski Senior Staff

Row and Slideshow Addon settings are OK as well.

Maybe check site on Incognito mode

10 more replies

Paul Frankowski Senior Staff

Hi Jason,

on my Laptop is visibile, but sure, I will check settings

2026-02-11_193256.jpg

Jason VanDusen Asked this

It works on incognito mode, and as mentioned it also works when I drag my window down smaller, it shows up. Is there anything I can do to fix this?

Paul Frankowski Senior Staff

Clear browser cache deeply, and re-check.

Use also 2nd browser to be sure. Ask your friends to check on alternative laptop.

Jason VanDusen Asked this

I have completely cleared all browser history and still no luck on initial load. Also, checked on Firefox anc Chrome and same issue.

Jason VanDusen Asked this

I feel like I've had this issue previously, and had to add a @media css code to rectify. But can't for the life of me remember what we did.

Paul Frankowski Senior Staff

Here , till Friday I have only laptop, so I don't see Desktop view, I can ask other team member if that may help.

Jason VanDusen Asked this

yes, please. Thank you!

Toufiq Senior Staff

No problem found on my end. Thanks

Paul Frankowski Senior Staff

As I said, on Laptop resolution: 1280 and 1440px - all was visible. And as I know Toufiq used 23" Apple screen, and saw slider too.

Jason VanDusen Asked this

Thank you! I see on my end it's working now. Not sure what happened, but seems to be good. Thank you for your help!

Toufiq Senior Staff

You are most welcome & Thanks. Might be caching issue.

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