Audio Not Working In Slideshow Add-on - Forum | JoomShaper
Staff replied SP Page Builder

Audio Not Working In Slideshow Add-on

Asked by john@gs 5 years ago Last activity 1 year ago

Hello,

I added a YouTube Video as a slide and I have the "Video Volume Icon" set to yes, but the audio still doesn't work.

Kind regards,
John

13 replies

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Ofi Khan Staff
5 years ago

Hello john@gs

Playing audio is discouraged by many browsers and it is not practical too. You can check Chrome's Autoplay Policy for example.

Best regards

john@gs Asked this
5 years ago

Hi Ofi,

Then please explain why there is a button provided to toggle the audio on/off?

SP Page Builder provides the option so the user can turn the audio on and off with this button, this is the function that I am referring to not working.

Kind regards,
John

Ofi Khan Staff
5 years ago

I have checked Slideshow addon on my localhost and sound works. Audio is muted for background video but on addon it works.

john@gs Asked this
5 years ago

Hi Ofi,

I'm still having issues here. I have a video in the background, the audio button option is set to yes and no sound. There is no option to use a video addon under slider content.

How do I add a video add-on to a slideshow?

Kind regards,
John

Ofi Khan Staff
5 years ago

You can set video background for slideshow addon and audio plays there.

Screenshot_560.png

john@gs Asked this
5 years ago

Hi Ofi,

That is exaclty what I have done, but it doesn't work.

I edit with the backend editor, I rarely ever use the frontend editor.

Kind regards,
John

Ofi Khan Staff
5 years ago

Please share your administrator access in the Hidden Content box to check.

john@gs Asked this
5 years ago

Sure thing, credentials added.

Ofi Khan Staff
5 years ago

I have created a new page Slideshow Video. Please check that page. Audio is working.

john@gs Asked this
5 years ago

Hi Ofi,

I found the issue, it seems that you cannot have two slideshows on the same page. I duplicated the slideshow you created and the audio stopped working.

Is there a way to fix this?

I'm in need of more than one slideshow on a page.

Kind regards,
John

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